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Sunday, December 29, 2024

Oasis fans weep as they fail to secure tickets for sold-out reunion tour concerts after day of 11-hour queues and website jams


Oasis fans have been left in floods of tears as they failed to secure tickets for the sold-out reunion tour gigs after a day of 11-hour digital queues and website delays.

In a video posted on TikTok, one unfortunate fan wept as she said: ‘Seven hours I queued for the tickets on two devices and they both said “Oh, due to inactivity we cant process your order”.’

Her devestation quickly turned to anger as she pointed at the camera and said: ‘Now I wish they break up again.’

The 1990s Britpop group’s general release sale opened from 8am in Ireland and 9am in the UK, following a limited pre-release sale yesterday. 

Throughout the morning and the afternoon devotees fought to give themselves the best chance of seeing Noel and Liam Gallagher live 15 years after the warring brothers split – posting pictures of their ‘ticket stations’ on laptops, iPads and mobiles.

Oasis fans weep as they fail to secure tickets for sold-out reunion tour concerts after day of 11-hour queues and website jams

In a video posted on TikTok , one unlucky fan wept as she said: ‘Seven hours I queued for the tickets on two devices and they both said “Oh, due to inactivity we cant process your order”.’

Noel and Liam Gallagher proved they had buried the hatchet on their 15-year feud as they met up this summer to pose for a photo together to mark Oasis’ comeback tour

Noel and Liam Gallagher proved they had buried the hatchet on their 15-year feud as they met up this summer to pose for a photo together to mark the Oasis comeback tour

Noel and Liam Gallagher proved they had buried the hatchet on their 15-year feud as they met up this summer to pose for a photo together to mark the Oasis comeback tour

The 1996 Oasis gigs at Knebworth saw the largest ever demand for gig tickets in UK history

The 1996 Oasis gigs at Knebworth saw the largest ever demand for gig tickets in UK history

While the band assured measures to avoid resales of the tickets above face value, fans have criticised ticket selling websites over the pricing of their ‘in demand’ tickets online

Bookmakers put the odds of landing one of the 1.4million tickets at just 14/1 last night – but technical issues on Ticketmaster hampered many in what has been branded an ‘utter fiasco’ by fans. 

And now the unlucky 93 per cent of applicants have been left devastated – with Oasis confirming all 17 of their shows had been sold out by 7pm.  

In a message posted on Twitter, now X, they said: ‘Oasis Live ‘25 UK and Ireland tickets have now SOLD OUT. 

‘Please be aware of counterfeit and void tickets appearing on the secondary market.

‘Tickets can ONLY be resold, at face value, via Ticketmaster and Twickets.’

Thousands of fans were left furious after being unable to access Ticketmaster, Gigs and Tours or SeeTickets.

Some were forced into a queue just to join the waiting room, while others reported getting kicked out of the ticket sales websites as they got to the front.

Furious punters – branding themselves ‘real’ fans – claimed they have lost out on the chance to see the Britpop band’s comeback tour to youngsters who ‘only know Wonderwall’.

Others – who managed to get through to buy their tickets – raged after various sites hiked up their prices because the passes were ‘in demand’.

Standing tickets were originally listed from £151.25, and seated from £74.25 in London – but apparent screenshots from the Ticketmaster website offering In Demand standing tickets for 415.50 euros each, plus fees, equivalent to around £350.

Fans called for the boycott of Viagogo as greedy resellers began trying to flog reunion tour tickets for almost £7000. 

One MailOnline reporter trying for Oasis tickets found himself behind more than 200,000 fans in the Ticketmaster queue

One MailOnline reporter trying for Oasis tickets found himself behind more than 200,000 fans in the Ticketmaster queue 

Similarly on Friday evening, Oasis tickets for Wembley Stadium were listed on Viagogo for up to £5,909 while some tickets at the London venue, listed under ‘Hospitality Club’, were on sale for £10,578 on StubHub. 

Some Oasis ticket hopefuls also reported being ‘suspended’ by Ticketmaster UK and Ireland after it accused them of being ‘bots’. 

The first batch of tickets went on sale yesterday at 7pm for those lucky enough to get a pre-sale code.

But within minutes of the sale going live, tickets were being resold for up to £10,000 by greedy touts.

Oasis soon assured on social media that tickets ‘can only be resold at face value via Ticketmaster and Twickets’.

‘Tickets appearing on other secondary ticketing sites are either counterfeit or will be cancelled by the promoters.’

Users have since responded to the post sharing some of the In Demand prices offered, calling on the band to ‘tell Ticketmaster as they are not selling at face value’.

The Britpop band, who split nearly 15 years ago and released their chart-topping album Definitely Maybe around three decades ago, announced the series of dates will kick off at Cardiff’s Principality Stadium. 

Noel, 57, quit the Manchester rock group on August 28 2009, saying he ‘simply could not go on working with Liam a day longer’. 

Fans have been pleading with the brothers to regroup since they disbanded, prompted by a backstage brawl at the Rock en Seine festival in Paris. 

Reunion rumours have intensified recently after they teased an announcement for 8am on Tuesday, and reports that the feuding brothers were ending their disagreement.

Confirming the Oasis Live 25 tour, they said: ‘The guns have fallen silent. The stars have aligned. The great wait is over. Come see. It will not be televised.’

The 17-date tour runs from July 4 to August 17, kicking off at Cardiff’s Principality Stadium before heading to Manchester’s Heaton Park, Wembley Stadium in London, Murrayfield in Edinburgh and Croke Park in Dublin.

So what really happened to Oasis fans during today’s ticket ‘bloodbath’?

6am –  Fans ready themselves to buy Oasis tickets

Legions of ‘devastated’ Oasis fans who were not selected for yesterday’s early access readied themselves in the early hours of this morning for the ‘Ticketmaster bloodbath’.

Bookmakers put the odds of landing one of the 1.4million tickets at just 14/1.

Martin Phillips told MailOnline that he was ‘ready at 6am’ with ‘two computers on both Ticketmaster and Gigs and Tours’ in the hopes of getting tickets.

Fans uploaded pictures of their 'ticket stations' including multiple laptops

Fans uploaded pictures of their ‘ticket stations’ including multiple laptops

8am – Tickets for go on sale for two Dublin gigs

Tickets went on sale at 8am for the band’s only two gigs in Ireland. Oasis are set to play at Croke Park in Dublin on August 16 and 17 next year.

One distressed fan said: ‘Oasis in Dublin is the wildest queue I’ve ever seen – can’t imagine what London will look like.’

Another ticket hopeful shared that they were 539,937th in line.

8.15am – Ticketmaster appears to crash

Fans getting ready for the general sale of UK dates at 9am reported being unable to log into Ticketmaster entirely.

At the time MailOnline reported that if you visited ticketmaster.co.uk, you were greeted by an ‘Error 503’ message. 

8.20am – Hundreds of fans blocked from buying tickets

Furious fans took to X claiming that Ticketmaster had blocked their account. The warning that met hundreds read: ‘Something about your browsing behaviour or network made us think you were a bot.’

‘I AM NOT A BOT!’: one Oasis loyalist said.

8.30am – A queue for the queue on Ticketmaster

Due to high numbers of fans using the website, Ticketmaster introduced a queue to get into the official Oasis tickets queue.

‘When it’s your turn, you will automatically be able to browse events and shop for tickets,’ a message on the website read. ‘Thank you for your patience.’

8.45am – Ticketmaster offers some advice

Replying to a fan who was unable to purchase tickets for the Oasis show in Dublin, Ticketmaster said: ‘Please make sure you are only using one tab, clear your cookies, and ensure you aren’t using any VPN software on your device.’ 

8.55am – Fans report getting to the front of the queue and getting kicked out

Fans shared their ticketing horror stories on X, with one man saying: ‘Got to the front of the queue for Oasis tickets for Dublin and then kicked out with an error message.’

Other users faced the same ‘highly frustrating’ tech error throughout the day.

One distressed Oasis fan told MailOnline: ‘I have been refreshing the page hoping to join the queue early and success. I joined the queue at 17,572.

‘Couldn’t anticipate my excitement when it hit #1 in the queue. Stomach churning with happiness once again and whole body shaking.

‘Then everything crashes. Cannot even secure a place in the queue for Dublin. let alone enter the website.

‘I am utterly devastated and in a panic trying to get back into the queue.’

She told MailOnline that the Oasis tickets were a suprise gift for her fiance’s 40th birthday.

‘It’s not happening,’ she said.

9am – Oasis tickets for UK dates go on sale

At 9am, tickets went on sale for venues in the UK.

Oasis themselves tweeted: ‘Tickets are on sale now.’

The band wrote on X: ‘Please note, Oasis Live ‘25 tickets can only be resold at face value via Ticketmaster and Twickets.

‘Tickets appearing on other secondary ticketing sites are either counterfeit or will be cancelled by the promoters.’ 

9.30am – Graph shows a spike in reported outages on Ticketmaster

Fans reported seeing messages of ‘website not found’ on Ticketmaster, with others say they have seen an ‘Error 503’ which usually indicates a webpage is unable to handle any more connections.

A graph showed the reported outages on the website show a massive spike this morning – just as Oasis tickets went on sale for the Dublin shows.

Ticketmaster is struggling with the surge of people to its website

Ticketmaster is struggling with the surge of people to its website

DownDetector showed there were Ticketmaster outages across the UK on Saturday morning

DownDetector showed there were Ticketmaster outages across the UK on Saturday morning

10am – Touts resell tickets for eye-watering prices

Tickets were officially being sold via Ticketmaster, GigsAndTours, and See Tickets, however, the band’s reunion concert tickets were relisted on ticket exchange and reselling websites for thousands of pounds.

10.20am – Ticketmaster say their website did not crash

A spokesperson for Ticketmaster insisted their site did not crash.

They said: ‘The queue is moving along as fans buy tickets. As anticipated, millions of fans are accessing our site so have been placed in a queue.

‘Fans are advised to hold their place in line, make sure they’re only using one tab, clear cookies, and ensure they aren’t using any VPN software on their device.’

11am – Oasis fans make light of the ‘terrible’ ticketing experience

Kirsty from Brighton told MailOnline: ‘I am in the queue on Ticketmaster – whether I get tickets or not – it has been the best morning on all my group chats – school friends, uni pals, cousins, family chats – we are all talking about it, laughing and making the best of this ridiculous ticket buying experience!’

Kirsty tells us she is currently sitting at 116,155 in line.

Passing the time, others went online to vent their frustration. Companies such as Curry’s joined in on the fun too.

Fans exasperated by lengthy waits joked Oasis 'split up' while they were queuing for tickets

Fans exasperated by lengthy waits joked Oasis ‘split up’ while they were queuing for tickets

11.30am – Viagogo defend inflated prices for Oasis tickets 

The managing director of ticket resell website Viagogo defended selling Oasis tickets at an inflated price.

Cris Miller said: ‘This is a dream event anticipated by millions worldwide.

‘Our number-one tip for fans using secondary marketplaces is to continue to check prices outside of the first few weeks of sale.

‘Demand will be at its peak when tickets hit the on-sale but it’s not a normal reflection of what tickets can and will go for. Just this summer tickets for Taylor Swift’s Eras Tour in the UK sold on our platform for as low as £80.’

He added: ‘In the case of Oasis – a highly anticipated event – we saw the primary sites struggling to manage demand even before the on-sale, and site crashes.

‘We know fans are frustrated with the process and we know there is a better way. We continue to support industry collaboration to ensure the entire ticketing market works for fans and the live entertainment industry.

‘Resale is legal in the UK and fans are always protected by our guarantee that they will receive their tickets in time for the event or their money back.’

12pm: Oasis tickets are ‘limited’, says Ticketmaster

Ticketmaster issued a statement to those in the never-ending line.

It said: ‘Tickets are still available, but inventory is now limited and not all ticket prices are available.’ 

12.30pm Fans start to give up on Oasis tickets

After more than four hours in a queue moving at a snail’s pace, hundreds of Oasis fans started giving up.

Andrew, who was in line for tickets for three hours, told MailOnline that it was a ‘complete disaster’ due to Ticketmaster’s ‘bad planning and lack of communication.’

Jason Void, who has been an Oasis fan since he was 11 years-old, told MailOnline he was ‘trying not to cry’.

It has been 4 hours or so now,’ he said. ‘I’m ready to give up. Horrible.’

‘It’s so sad that so many fans with such deep connections to their music will have to miss out.’

Nicole told the MailOnline: ‘It hasn’t even moved in over an hour, feeling quite deflated at the moment, losing hope, but normal people like us are never the lucky ones.’

1pm – MailOnline reporter bags Oasis ticket

After staggering little by little to the front of the queue, one of our six reporters beat the odds to secure the opportunity to buy a ticket – as others complained of site errors.

‘Got them,’ Dan Quinnell said at last, raising one arm in the air as others found themselves blocked by error messages or stuck thousands of people deep in a line.

‘How many?’ asked Dylan Osullivan-Whiting, held up since the sale went live at 8am this morning. ‘Four tickets for Oasis at Wembley!’ Dan replied. ‘Cost: £519.75’ 

1.30pm – Ticketmaster under fire for ‘in demand’ pricing

Those battling through the Ticketmaster trenches were horrified to see the site offering dynamic prices for ‘in demand’ tickets.

Fans arrived to the ticket selection screen only to be told that the standing tickets they wanted – originally priced at £150 – were now £355.

Erica Titley told MailOnline: ‘The band say about not selling tickets on at inflated prices but how are Ticketmaster are allowed to do this? To top it all off, when I tried to look for an alternative date it booted me off the website.’

3pm – Tickets for Dublin sell out

Ticketmaster confirmed that all the tickets had been released and sold for the two concerts in Dublin – although the ticketing website did dangle the prospect of tickets selling in the future and encouraged desperate fans to ‘check back later as more ay be released’.

Dublin MEP Regina Doherty confirmed there would be a ‘serious investigation into Ticketmaster by Ireland’s Competition and Consumer Protection Commission after thousands of fans faced 400 per cent surprise price increases for Oasis tickets.’

3.51pm – Oasis get community note from X over price rises

Ticketmaster came under fire for increasing prices of some tickets in ‘dynamic pricing’.

The band had warned fans tickets can only be sold at face value via Ticketmaster and Twickets, and tickets on secondary ticketing sites are ‘either counterfeit or will be cancelled by the promoters’.

But a community note later appeared beneath the post saying the band had allowed Ticketmaster to sell tickets at higher prices via dynamic pricing.

Fans theorise tickets are sold out 

7pm – Oasis tickets sell out

Oasis confirmed that tickets to all 17 of their gigs have now sold out.

In a message posted on Twitter, now X, they further warned against scams and tickets being resold at hiked-up prices.

They said: ‘Oasis Live ‘25 UK and Ireland tickets have now SOLD OUT. 

‘Please be aware of counterfeit and void tickets appearing on the secondary market.

‘Tickets can ONLY be resold, at face value, via Ticketmaster and Twickets.’

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